Every lead deserves timely communication. Every customer deserves consistent engagement.
But manually sending emails, WhatsApp messages, promotional offers, follow-ups, and business updates can consume significant time and create communication gaps.
Borg Desk Push Alerts is a campaign automation and scheduling module designed to help businesses communicate with their leads and customers through Email and WhatsApp.
Connected with customer and lead data captured in Borg Desk Workplace, Push Alerts enables businesses to plan, automate, and schedule communication according to their marketing and engagement requirements.
Capture Leads. Plan Campaigns. Automate Communication.
Borg Desk Push Alerts is a marketing communication automation module that helps businesses schedule and manage Email and WhatsApp campaigns for their prospects and customers.
Instead of manually communicating with every lead or customer, businesses can organize their communication campaigns, select relevant audiences, prepare messages, and schedule delivery according to their requirements.
Whether you want to nurture new leads, announce a product launch, share promotional offers, send customer updates, or maintain regular engagement, Borg Desk Push Alerts helps make communication more systematic.
Businesses frequently capture leads through websites, sales activities, enquiries, and customer interactions.
However, many opportunities are lost because:
Leads are not followed up consistently.
Prospects receive communication only when salespeople remember.
Promotional campaigns are managed manually.
Customer engagement becomes irregular.
Marketing communication consumes excessive time.
Businesses struggle to maintain consistent communication.
Campaign planning and execution are disconnected from lead data.
Borg Desk Push Alerts helps businesses move from manual communication to planned and scheduled customer engagement.
Prepare and schedule email campaigns for your leads and customers.
Communicate product updates, announcements, offers, newsletters, business information, and other relevant messages according to your campaign plan.
Schedule WhatsApp communication for selected leads and customers through supported WhatsApp integration.
Use WhatsApp campaigns to share business updates, promotional communication, customer information, and engagement messages.
Use lead and customer information captured in Borg Desk Workplace to organize your communication campaigns.
Select relevant audiences based on available customer data and campaign requirements.
Reduce repetitive manual communication by scheduling campaigns in advance.
Plan your communication once and automate campaign delivery according to configured schedules and supported workflows.
Organize communication around business events, customer journeys, and marketing priorities.
Schedule campaigns for:
Product launches.
Promotional offers.
Festival greetings.
Business announcements.
Customer engagement.
Lead nurturing.
Product education.
Customer updates.
Communicate with relevant audiences rather than sending every message to everyone.
Use available lead and customer information to organize campaigns for specific customer groups, business segments, or communication purposes.
Maintain regular communication with prospects and customers through planned campaigns.
Support customer relationships and help sales teams remain connected with business opportunities.
<text>From lead capture to scheduled communication, create a systematic customer engagement process.</text>
Capture Leads & Customers – Organize customer information in Borg Desk Workplace.
Plan Communication – Decide what message you want to communicate.
Select Audience – Choose relevant leads or customers for the campaign.
Create Campaign – Prepare your Email or WhatsApp communication.
Schedule Delivery – Set your campaign communication schedule.
Automate Campaign Execution – Deliver communication through configured channels.
Engage & Follow Up – Support subsequent customer engagement and sales activities.
A business captures new leads through its website.
Instead of manually following up with every prospect, the sales and marketing team can schedule relevant Email or WhatsApp communication to introduce products, share information, and encourage prospects to take the next step.
A company introduces a new product or service.
The marketing team can schedule campaign communication to selected leads and existing customers to announce the launch and share product information.
A business wants to communicate special offers or seasonal promotions.
Borg Desk Push Alerts helps organize the campaign audience and schedule communication in advance.
A business wants to maintain regular communication with existing customers.
It can schedule customer updates, announcements, product education, and relevant engagement messages.
Businesses can plan festival greetings, anniversary messages, and special occasion communication for their customer base.
| Business Type | Campaign Application |
|---|---|
| Software Companies | Product announcements, lead nurturing, customer updates |
| Manufacturers | Product launches, dealer communication, promotions |
| Distributors | Offers, product updates, customer engagement |
| Consultants | Educational content, lead nurturing, service updates |
| Ecommerce | Promotions, customer announcements, product communication |
| Service Providers | Service information, customer engagement, business updates |
| Educational Institutions | Course announcements, enquiry follow-ups, admissions campaigns |
Borg Desk Workplace captures and organizes business leads and customer information through its business applications.
Borg Desk Push Alerts extends this capability by helping businesses communicate with those leads and customers through scheduled Email and WhatsApp campaigns.
Together, they support a connected business communication process:
Capture → Organize → Communicate → Engage → Convert
This integration helps businesses connect customer data with marketing communication and sales engagement.
Automate repetitive customer communication.
Schedule campaigns in advance.
Reduce manual marketing effort.
Improve consistency of lead nurturing.
Engage existing customers regularly.
Communicate with selected audiences.
Support marketing and sales coordination.
Improve communication planning.
Connect customer data with campaign execution.
Customer engagement should not depend entirely on manual effort.
With Borg Desk Push Alerts, businesses can plan communication, schedule campaigns, and automate Email and WhatsApp engagement based on their requirements.
Borg Desk Push Alerts – Email & WhatsApp Campaign Automation
A separate marketing communication module within the Borg Desk Workplace ecosystem.
Discover how Borg Desk Push Alerts can help your business schedule and automate communication with leads and customers.
Request a Demo | Explore Borg Desk Workplace
